Sugar360 App

Policies, FAQs and support

Everything published about the Sugar360 mobile app: what it does with your information, what it is not, and how to reach us.

Effective 16 Sep 2026

Privacy Policy

What the app collects, who it reaches, how long we keep it, and what you can require us to do about it.

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Terms & Conditions

The agreement between you and Zenvia Health for your use of the Sugar360 app.

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Medical Disclaimer

What the app is not, and why no clinical decision should ever rest on what it shows you.

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Clinical References

The published guidance behind every threshold and range the app displays.

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Frequently asked questions

Practical answers about accounts, logging, devices, caregivers and privacy.

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Delete your account

How to close your Sugar360 account, what is removed, and what your care centre keeps.

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These documents cover the Sugar360 mobile app and the connected tools used by care teams. The website itself is covered separately by the website privacy policy and terms of use.

Need a hand with the app?

Write to the Sugar360 app support team and we will get back to you. For anything about your treatment, contact your care centre directly.

support@sugar360.in